Care Coordinator "Mandarin Preferred"

Elevance Health•New York, NY

8d•$21 - $32•Remote

About The Position

The Care Coordinator coordinates the delivery of care for members by implementing, coordinating, monitoring, and evaluating options and services to meet members’ health needs and ensure appropriate use of clinical resources. The role monitors care delivery across markets, maintains daily admission and discharge records, expedites and coordinates appointments for assigned hospitalized members, and authorizes and coordinates services. The Care Coordinator keeps providers involved in a member’s care updated on appointments, condition, and additional clinical support needed; requests and gathers necessary medical records; and maintains accurate, complete documentation in the Case Management database. The position is based in Staten Island, New York. It is described as full-time virtual, except for required in-person training sessions. Candidates must be within reasonable commuting distance of the posting location unless an accommodation is granted as required by law.

Requirements

High school diploma or equivalent.
A minimum of 2 years of experience in Case Management Care Coordination in an HMO environment, or a combination of education and experience that provides an equivalent background.

Nice To Haves

Mandarin proficiency is highly preferred.
Proficiency in Microsoft Excel is strongly preferred.

Responsibilities

Implement, coordinate, monitor, and evaluate options and services to meet members’ health needs and ensure appropriate use of clinical resources.
Monitor delivery of care across all markets.
Maintain daily admission and discharge records.
Expedite and coordinate appointments for assigned hospitalized members.
Authorize and coordinate services.
Keep providers involved with a member’s care updated on appointments, condition, and additional clinical support needed.
Request and gather necessary medical records.
Maintain accurate and complete documentation in the Case Management database.