Service Consultant

TEKsystems•Honolulu, HI
•$20 - $20•Onsite

About The Position

We are seeking a dedicated Service Consultant to serve as the primary point of communication for internal and external customers. The role involves delivering professional, timely service and collaborating with team members in a fast-paced operational environment. The position is on-site at the KIC facility in Honolulu, Hawaii, and is contract to hire. The stated pay range is $20.00–$20.00 per hour. Eligible temporary-role benefits may include medical, dental and vision coverage; critical illness, accident and hospital coverage; a 401(k) retirement plan; life insurance; short- and long-term disability; a health spending account; transportation benefits; an employee assistance program; and time off or leave.

Requirements

  • Have 1 to 2 years of customer service experience or comparable experience in a retail, sales, or financial environment.
  • Demonstrate customer service orientation and strong verbal and written communication skills.

Nice To Haves

  • Prior experience working in a call center environment.
  • Comfort, confidence, and proficiency working with computers and navigating the internet.

Responsibilities

  • Serve as the primary point of contact and first line of communication for internal and external customers.
  • Deliver exceptional, professional, and timely customer service in a fast-paced environment.
  • Collaborate effectively with team members to address inquiries and resolve customer needs.

Benefits

  • Medical, dental, and vision coverage (if eligible).
  • Critical illness, accident, and hospital coverage (if eligible).
  • 401(k) retirement plan, with pre-tax and Roth post-tax contributions available (if eligible).
  • Voluntary life and AD&D insurance for the employee and dependents (if eligible).
  • Short- and long-term disability coverage (if eligible).
  • Health Spending Account (HSA) (if eligible).
  • Transportation benefits (if eligible).
  • Employee Assistance Program (if eligible).
  • Time off/leave, including PTO, vacation, or sick leave (if eligible).
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