Service Concierge

Loyalty Automotive • Glen Allen, VA

3d

About The Position

Loyalty Automotive is hiring a Service Concierge for the new Loyalty Nissan of Short Pump. The Service Concierge is the first point of contact for customers arriving in the service drive and helps provide a smooth, organized, and welcoming service experience. The role coordinates service-lane traffic, supports service advisors, assists with vehicle movement and logistics, and helps ensure vehicles are delivered efficiently. This is an entry point to potential career paths in automotive service, including service advising, dispatch, customer experience, and management.

Requirements

• Friendly, outgoing personality.
• Strong organizational skills.
• Ability to remain calm and efficient in a busy environment.
• Valid driver's license and safe driving record.
• Ability to move vehicles and remain on your feet throughout the day.
• Team-first attitude.
• Enjoy creating positive customer experiences.

Responsibilities

• Welcome customers arriving in the service drive with a friendly and professional attitude.
• Organize vehicle traffic flow and guide customers to the appropriate service advisor.
• Assist with vehicle porting and logistics throughout the service process.
• Maintain a clean, organized, and efficient service lane.
• Communicate with advisors and technicians to support efficient vehicle movement.
• Deliver vehicles to customers and help provide a five-star experience.
• Assist with light administrative or coordination tasks as needed.
• Contribute to a team focused on speed, organization, and customer satisfaction.

Benefits

• Competitive pay.
• Career advancement opportunities.
• Positive and energetic work environment.
• Paid training.
• Full benefits package available.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed