Service Center Team Manager (Second Shift)
About The Position
The Service Center Team Manager leads daily repair-shop operations and supports plate heat exchanger activities. The role emphasizes developing employees, driving operational performance, improving processes, and maintaining high standards for safety, quality, and customer service. The manager provides hands-on leadership on the shop floor, with people leadership and effective operational execution as primary priorities. This is an onsite position in Houston, Texas, working Monday through Friday from 12:00 PM to 8:30 PM. Occasional weekend coverage may be required based on business and operational needs. Visa sponsorship is not available.
Requirements
- Associate's degree in Engineering or equivalent experience.
- At least 5 years of hands-on experience in repair, reconditioning, manufacturing, job-shop, or service-center environments.
- At least 3 years of experience in leadership positions.
- Experience with Lean improvement tools such as 5S, Six Sigma, and Kaizen.
- Experience with MRP/ERP systems.
- Ability to read and interpret blueprints.
- Strong understanding of machining and welding techniques.
- Strong customer-service orientation and communication skills.
- Ability to lead teams, prioritize work, and perform under pressure.
- Teamwork, flexibility, initiative, sound judgment, integrity, and drive.
Responsibilities
- Supervise daily repair-shop operations and provide hands-on leadership on the shop floor.
- Support Order & Shop Coordinators, Team Leads, and field representatives with technical and operational guidance.
- Interpret engineering drawings, research repair history, and troubleshoot equipment issues.
- Drive capacity planning, training development, and employee performance.
- Ensure shop safety compliance, PPE usage, and completion of safety inspections.
- Lead and participate in ALPS, 5S, and continuous-improvement initiatives.
- Manage job folders, shop records, vendor POs, and documentation accuracy.
- Track employee utilization, support payroll and timekeeping, and reconcile shop supply accounts.
- Provide technical support to customers and participate in site visits as needed.
- Collaborate with engineering, quality, and management teams to improve repair processes and turnaround times.
Benefits
- Competitive salary and full benefits package.
- Medical, dental, vision, and life coverage.
- 401(k) plan.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
