Service Center Team Manager (Second Shift)

Alfa Laval•Houston, TX

7d•$85,000 - $95,000•Onsite

About The Position

The Service Center Team Manager leads daily repair-shop operations and supports all Separation Service Center activities. The role focuses on developing employees, driving operational performance, improving processes, and maintaining high standards of safety, quality, and customer service. The primary emphasis is people leadership, effective operations, continuous improvement, and accountability, with technical knowledge also valuable. This is an onsite position in Houston, Texas, with a Monday-through-Friday second-shift schedule from 12:00 PM to 8:30 PM. Occasional weekend coverage may be required based on business and operational needs. Visa sponsorship is not available. Alfa Laval is prioritizing candidates who reside in the United States or have an established presence in the area. The position requires an associate degree in Engineering or equivalent experience, at least five years of hands-on experience in repair, reconditioning, manufacturing, job-shop, or service-center environments, and at least three years in leadership positions. The role also requires experience with Lean improvement tools and MRP/ERP systems, blueprint interpretation, and a strong understanding of machining and welding techniques. The base salary is typically $85,000–$95,000. Alfa Laval offers a competitive salary and full benefits package, including medical, dental, vision, life insurance, and a 401(k) plan.

Requirements

Associate degree in Engineering or equivalent experience.
Minimum five years of hands-on experience in repair, reconditioning, manufacturing, job-shop, or service-center environments.
Minimum three years of experience in leadership positions.
Experience with Lean improvement tools, including 5S, Six Sigma, and Kaizen.
Experience with MRP/ERP systems.
Ability to read and interpret blueprints.
Strong understanding of machining and welding techniques.
Strong customer-service orientation and communication skills.
Ability to lead teams, prioritize work, and perform under pressure.
Teamwork, flexibility, initiative, sound judgment, integrity, and drive.
Must be eligible to work without visa sponsorship; sponsorship is not available.

Responsibilities

Supervise daily repair-shop operations and provide hands-on leadership on the shop floor.
Support Order & Shop Coordinators, Team Leads, and field representatives with technical and operational guidance.
Interpret engineering drawings, research repair history, and troubleshoot equipment issues.
Drive capacity planning, training development, and employee performance.
Ensure shop safety compliance, PPE usage, and completion of safety inspections.
Lead and participate in ALPS, 5S, and continuous-improvement initiatives.
Manage job folders, shop records, vendor POs, and documentation accuracy.
Track employee utilization, support payroll and timekeeping, and reconcile shop supply accounts.
Provide technical support to customers and participate in site visits as needed.
Collaborate with engineering, quality, and management teams to improve repair processes and turnaround times.