Pizzeria Vetri | Devon | Service Assistant

Urban Outfitters • Devon, PA

6h

About The Position

Pizzeria Vetri is a neighborhood pizzeria serving hand-crafted Neapolitan-style pizzas and warm hospitality. The Service Assistant supports an exceptional guest experience by delivering food accurately, maintaining clean and efficient dining spaces, communicating smoothly with front- and back-of-house teams, and providing consistent support during service. The role suits someone who enjoys a busy, guest-facing environment and is interested in growing in hospitality.

The Service Assistant delivers pizzas, salads, and beverages; checks dishes for modifications, allergies, and accuracy; monitors dining room flow; and helps servers anticipate guest needs. They clear, wipe, and reset tables, keep service areas clean and stocked, polish serviceware, and maintain safe walkways. They also organize tickets, run food promptly, follow allergy protocols, pack and label takeout orders, manage delivery tablets, and assist with opening and closing sidework.

The position requires flexibility to work evenings, weekends, and select holidays, and the ability to stand, walk, lift up to 50 pounds, and work in a fast-paced environment. Restaurant experience is preferred but not required; work ethic and willingness to learn are essential.

The employer describes opportunities for growth, cross-training, and advancement within the URBN family, a supportive and collaborative hospitality-focused team culture, competitive pay, employee meal benefits, and employee discounts across URBN brands. Benefits-eligible full-time employees receive medical, dental, and vision insurance, paid time off, and 401(k) retirement plans.

Requirements

• Strong work ethic and willingness to learn.
• Ability to multitask, stay calm, and move quickly.
• Strong communication skills and a positive, team-oriented mindset.
• Flexible availability, including evenings, weekends, and select holidays.
• Ability to stand and walk, lift up to 50 pounds, and work in a fast-paced environment.

Nice To Haves

• Restaurant experience is preferred but not required.

Responsibilities

• Deliver pizzas, salads, and beverages with accurate, friendly introductions.
• Check dishes for modifications, allergies, and accuracy before running food.
• Monitor dining room flow, support servers, offer refills, and anticipate guest needs.
• Clear, wipe, and reset tables promptly, maintaining a polished and welcoming environment.
• Keep expo, service stations, and to-go areas clean, stocked, and organized.
• Polish plates, glassware, and pizza trays; fold boxes; and restock glassware, plates, and pizza stands.
• Maintain safe, clear walkways and follow sanitation and service standards.
• Learn table and seat numbers, ticket reading, and menu details.
• Organize tickets by time and run food as it reaches the pass to ensure timely service.
• Follow allergy protocols and communicate clearly with front- and back-of-house teams.
• Pack and label takeout orders accurately and manage delivery tablets.
• Assist servers and managers during rush periods and complete opening and closing sidework.

Benefits

• Competitive pay.
• Employee meal benefits.
• Employee perks and discounts across URBN brands.
• Opportunities for growth, cross-training, and advancement.
• Medical, dental, and vision insurance for benefits-eligible full-time employees.
• Paid Time Off (PTO) for benefits-eligible full-time employees.
• 401(k) retirement plans for benefits-eligible full-time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed