Service Appointment Coordinator

Germain Volvo Cars South Hills • Canonsburg, PA

2d

About The Position

Germain Volvo Cars South Hills is hiring a Service Appointment Coordinator in Canonsburg, Pennsylvania. The coordinator efficiently schedules and confirms service department appointments and helps ensure a seamless customer experience through excellent communication and attention to detail. Germain’s mission is to attract, develop, and retain exceptional people who deliver an outstanding experience that creates customer loyalty, one customer at a time.

Requirements

• Excellent communication skills.
• Attention to detail and organizational skills.
• Prompt and courteous demeanor.
• Positive and hardworking personality.
• Strong computer skills.

Nice To Haves

• Previous customer service experience is a plus.
• Knowledge of the automotive service industry is preferred.

Responsibilities

• Schedule and confirm service appointments.
• Manage the appointment calendar and follow up with customers.
• Answer phone calls and respond to emails regarding appointments.
• Coordinate with service advisors and technicians.

Benefits

• Comprehensive coverage, including health, dental, and vision insurance.
• 401(k) savings plan with employer match.
• Paid vacation and company holidays.
• Competitive wage plans.
• Ongoing professional development and internal promotions.
• Company outings and activities.
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed