Service Appointment Coordinator

Germain Volvo Cars South Hills • Canonsburg, PA

2d • $17 - $19 • Onsite

About The Position

Germain Volvo Cars South Hills is hiring a full-time Service Appointment Coordinator in Canonsburg, Pennsylvania. The role is responsible for efficiently scheduling and confirming service department appointments and providing customers with a seamless experience through excellent communication and attention to detail. The schedule is 7:30 a.m. to 4:30 p.m., and the wage is $17–$19 per hour based on experience.

Germain’s mission is to attract, develop, and retain exceptional people to deliver an outstanding experience that creates customer loyalty. The company provides tools, training, and opportunities for people entering or continuing a career in automotive retail. Germain is an equal opportunity employer and prohibits discrimination and harassment on legally protected grounds.

Requirements

• Excellent communication skills.
• Attention to detail and organizational skills.
• Prompt and courteous demeanor.
• Positive and hardworking personality.
• Strong computer skills.

Nice To Haves

• Previous customer service experience is a plus.
• Knowledge of the automotive service industry is preferred.

Responsibilities

• Schedule and confirm service appointments.
• Manage the appointment calendar and follow up with customers.
• Answer phone calls and respond to emails regarding appointments.
• Coordinate with service advisors and technicians.

Benefits

• Comprehensive coverage and health, dental, and vision insurance.
• 401(k) savings plan with employer match.
• Paid vacation and company holidays.
• Competitive wage plans.
• Ongoing professional development and internal promotions.
• Company outings and activities.
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed