Service Appointment Coordinator

Hicks Family Nissan • Robstown, TX

3d

About The Position

Hicks Family Nissan, part of the Hicks Automotive Group, is hiring a Service Appointment Coordinator. The role supports dealership operations by handling calls and visitors, coordinating service appointments, and processing loaner vehicle agreements. The position calls for a professional, friendly, and efficient approach, cooperation with service and other internal teams, and flexibility in a fast-paced work environment. Hicks Family Nissan is an equal opportunity employer and prohibits discrimination and harassment on the basis of protected characteristics.

Requirements

• Excellent listening and communication skills.
• Outgoing and positive personality.
• Punctuality and ability to handle schedule flexibility and a dynamic work environment.
• Professional appearance and eagerness to improve.
• Valid driver’s license and clean driving record.
• Must be able to pass a background check and drug test.

Nice To Haves

• Service experience.

Responsibilities

• Answer dealership group phones and greet and receive prospects and customers.
• Work cooperatively with service and other internal teams.
• Communicate with callers and visitors in a professional, friendly, and efficient manner.
• Type memos, correspondence, reports, and other documents.
• Assist in scheduling and confirming service appointments.
• Process loaner vehicle agreements and maintain the daily log.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance.
• Life insurance.
• 401(k) plan.
• Paid training for sales and service.
• Paid vacation.
• Paid holidays.
• Employee discounts on products and services.
• Saturday lunches.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed