Service Appointment Coordinator

Hicks Family Nissan • Robstown, TX

3d

About The Position

Hicks Family Nissan, part of the Hicks Automotive Group, is hiring a Service Appointment Coordinator. The company describes a rapid-growth, fast-paced environment and emphasizes the importance of every employee to its success. The role supports dealership customers and internal teams by handling phone and visitor interactions, assisting with service appointment scheduling, and processing loaner vehicle agreements. The employer is an equal opportunity employer and prohibits discrimination and harassment on protected grounds.

Requirements

• Excellent listening and communication skills, with an outgoing and positive personality.
• Punctual nature and ability to handle schedule flexibility and a dynamic work environment.
• Professional appearance and eagerness to improve.
• Valid driver's license and clean driving record.
• Must be able to pass a background check and drug test.

Nice To Haves

• Service experience.

Responsibilities

• Answer dealership group phones and greet and receive prospects and customers.
• Work cooperatively with service and other internal teams.
• Communicate with callers and visitors in a professional, friendly, and efficient manner.
• Type memos, correspondence, reports, and other documents.
• Assist in scheduling and confirming service appointments.
• Process loaner vehicle agreements and maintain a daily log.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance
• Life insurance
• 401(k) plan
• Paid training for sales and service
• Paid vacation
• Paid holidays
• Employee discounts on products and services
• Saturday lunches

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed