Service Appointment Coordinator
Smith Haven Chrysler Jeep Dodge Ram•Saint James, NY
•Onsite
About The Position
Smith Haven Chrysler Jeep Dodge Ram is seeking a BDC Service Scheduler / Service Appointment Coordinator. We are a very busy dealership with plenty of earning opportunity! BDC/Receptionist Experience a Plus but not necessary, we will pay to train! This is a commission based job. An employee in this position will earn a base weekly salary plus commission! This is an exciting opportunity to join a great company with generous employee benefits and a great work culture!
Requirements
- Strong, efficient communication skills via phone and email
- Effectively manage assigned leads according to our process
- Set and confirm service appointments with customers
- Work with sales/service staff to coordinate follow up appointments
- Exhibit a strong sense of urgency
- Ability to engage with our customers in a friendly manner
- Strong written and verbal communication skills
- Ability to handle rejection and rudeness in a calm, professional manner
- Strong time management and organization skills
Nice To Haves
- BDC/Receptionist Experience a Plus but not necessary, we will pay to train!
Responsibilities
- Logging potential customer information into computer system
- Setting service appointments with existing and potential customers
- Fielding phone call and email inquiries coming into the dealership
- Following up with customers after visiting the dealership
- Work closely with sale and service departments to create a pleasant customer experience
Benefits
- Medical, Vision and Dental Plans
- 401K Plan with Employer Match
- Free College Education through Stellantis Degrees at Work Program
- Paid on the job Training
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
