Service Appointment Coordinator

Lexus of Louisville•Louisville, KY

22h

About The Position

Lexus of Louisville is seeking a part-time receptionist to provide professional, courteous, and exceptional service to customers. The receptionist plays a key role in maintaining the store’s reputation and image by greeting showroom visitors, answering and directing calls, scheduling appointments, and performing basic administrative duties. The role also involves maintaining the appearance of the showroom, customer lounge, and work area. The workplace is described as fun, exciting, and collaborative, with opportunities for growth and advancement.

Requirements

Great communication, customer service, and time-management skills.
Be an upbeat, self-starting, detail-oriented candidate with excellent phone etiquette.
Be driven to succeed, learn, and grow in the automotive industry.
Be a team player focused on providing exemplary customer service.
Have excellent written and verbal communication skills.
Be able to multitask in a fast-paced work environment.
Have working knowledge of Microsoft Office Suite.
Be a high school graduate or equivalent.
Be at least 18 years old.
Possess a valid driver’s license.

Responsibilities

Greet and assist customers entering the store showroom.
Answer incoming calls and inquiries, and direct calls to the appropriate store representative or department for resolution.
Perform basic administrative and other assigned duties.
Maintain the appearance of the showroom, customer lounge, and work area.
Schedule appointments.
Perform light administrative duties.