Service Appointment Coordinator

Lexus of Louisville • Louiville, KY

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About The Position

Lexus of Louisville is seeking a part-time receptionist to join its team. The role provides professional, courteous service to customers and helps maintain the store’s reputation and image. The coordinator greets showroom customers, answers and routes incoming calls, schedules appointments, and performs light administrative work. The workplace is described as fun, exciting, and collaborative, with opportunities for growth and advancement. The employer is a drug-free workplace and an equal opportunity employer.

Requirements

• Great communication, customer service, and time management skills.
• Be an upbeat, self-starting, detail-oriented team player with excellent phone etiquette.
• Be focused on providing exemplary customer service and able to work in a fast-paced environment.
• Excellent written and verbal communication skills.
• Ability to multitask.
• Working knowledge of Microsoft Office Suite.
• High school graduate or equivalent.
• At least 18 years old.
• Possess a valid driver’s license.

Nice To Haves

• Interest in succeeding, learning, and growing in the automotive industry.

Responsibilities

• Greet and assist customers entering the showroom.
• Answer incoming calls and inquiries.
• Direct calls to the appropriate store representative or department for resolution.
• Perform basic administrative and other assigned duties.
• Maintain the appearance of the showroom, customer lounge, and work area.
• Schedule appointments.
• Provide professional, courteous, and exceptional customer service.

Benefits

• Flexibility in scheduling
• Growth opportunities
• Commission opportunities for appointments made and cold calling
• Service self-management
• Unlimited income potential

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED