Service Appointment Coordinator

Quality Chevrolet•Escondido, CA

About The Position

Quality Chevrolet is hiring a Service Appointment Coordinator to manage service appointment schedules and provide customer service to clients. The role involves handling calls, scheduling and confirming appointments, maintaining accurate records, and assisting with administrative tasks. Bilingual candidates are welcome.

Requirements

  • Strong phone etiquette and communication skills.
  • Proficiency in English.
  • Ability to handle cash transactions accurately.
  • A strong focus on customer service and professionalism.
  • Analytical skills to assess appointment scheduling needs.

Nice To Haves

  • Spanish proficiency.
  • Experience in a call center or office environment.
  • Additional multilingual abilities.

Responsibilities

  • Handle incoming calls and schedule service appointments.
  • Confirm appointments with clients by phone or email.
  • Maintain accurate records of appointments and client information.
  • Assist with administrative tasks as required.
  • Provide customer service and support to clients.

Benefits

  • Competitive pay and benefits.
  • A friendly, supportive team environment.
  • Opportunities for growth and development.
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