Service Appointment Coordinator

Perrysburg Auto Mall • Perrysburg, OH

3d

About The Position

The Cronin Auto Family is seeking a dependable, highly motivated, and friendly full-time Service Appointment Coordinator to join its service appointment administrative team. The role involves helping customers in a fast-paced, customer-oriented environment by handling service department calls, scheduling appointments, following up on special-ordered parts, and contacting customers about vehicle recalls. The Cronin Auto Family includes Perrysburg Automall, The Wreck Center, VW of Perrysburg, Volvo of Perrysburg, Cronin Buick GMC of Perrysburg, and Cronin Hillsdale Chrysler Dodge Jeep Ram. The company describes itself as a drug-free workplace and a family-oriented workplace.

Requirements

• Excellent customer service skills in person and on the phone.
• Ability to multitask in a fast-paced environment.
• Basic computer skills.
• Must pass pre-employment drug screening and background checks.

Responsibilities

• Answer incoming phone calls to the service department and schedule service appointments.
• Follow up with customers on special-ordered parts.
• Contact customers about open recalls on their vehicles.
• Assist customers as needed.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Short-term disability insurance
• Life insurance
• Paid time off
• Employee assistance program (EAP)
• 401(k) with company match
• Family-oriented workplace

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed