Service and Parts Manager

Campers Inn RV•Collinsville, IL

9d•$52,000 - $75,000

About The Position

The Service and Parts Manager is a hands-on leadership role overseeing the Parts and Service departments, driving team performance, and supporting a strong customer experience. The position manages department employees and is responsible for service department operations and profitability, inventory, equipment, safety compliance, and maintaining company-owned vehicles and machinery. This is a safety-sensitive position. Campers Inn RV is a family-operated RV dealership founded in 1966, with nearly 50 locations in more than 20 states. The company describes its vision as being the RVer’s Trusted Resource and highlights Integrity, Teamwork, Continuous Improvement, and Sustainability as core values. The role offers career development and continuing education assistance, health and welfare benefits for eligible full-time employees, paid time off, and a qualified retirement plan with an employer match.

Requirements

High school diploma or equivalent.
At least two years of management experience involving people and budgets.
Ability to read and comprehend instructions and information.
Excellent communication and managerial skills.
Ability to operate the department profitably within dealership guidelines.
Knowledge of federal, state, and local regulations affecting daily organizational operations.
Ability to use a computer and other office equipment.
Proficiency with MS Office.
Ability to safely handle solvents and chemicals.
Ability to tolerate moderate noise levels.
Ability to bend or sit for long periods and reach above the shoulders.
Ability to lift at least 50 pounds.

Nice To Haves

At least two years of experience in an automotive or RV service department.
Valid driver’s license and good driving record.
Knowledge of, or ability to learn, company system applications such as Motility Systems2K and other applicable software.
Ability to navigate occasional exposure to moving mechanical parts, heights, and fumes or airborne particles.

Responsibilities

Directly supervise and manage one or more Service/Parts Department employees.
Ensure a positive customer service experience and provide courteous, efficient responses.
Oversee service department operations and profitability.
Maintain MSDS sheets.
Maintain company-owned autos, golf carts, tractors, and other machinery.
Manage inventory, ordering, and delivery of necessary service department supplies and equipment.
Ensure compliance with OSHA standards and company safety policies.
Analyze and resolve work problems or assist workers in resolving them.
Maintain thorough knowledge of management company policies.

Benefits

Ongoing career development, including specialized job training and certifications.
Professional development and assistance with continuing education.
Major medical insurance for eligible full-time employees working 30 or more hours per week.
Dental insurance for eligible full-time employees working 30 or more hours per week.
Vision insurance for eligible full-time employees working 30 or more hours per week.
Life insurance, with basic, supplemental, spouse, and child coverage available, for eligible full-time employees working 30 or more hours per week.
Employee Assistance Program (EAP) for eligible full-time employees working 30 or more hours per week.
Paid time off for eligible full-time employees working 30 or more hours per week.
Qualified retirement plan (401k) with employer match for eligible full-time employees working 30 or more hours per week.
Fair and competitive compensation.