Experienced Service Advisor
About The Position
Buckeye Complete Auto Care is seeking an experienced automotive Service Advisor for its Columbus and Westerville, Ohio locations. The company describes itself as a locally owned automotive repair business serving the Columbus area for more than 10 years, with a focus on quality, honesty, integrity, teamwork, and helpfulness. The Service Advisor guides customers through the repair process, coordinates parts and repair needs, and helps customers make informed decisions about their vehicles. Technicians diagnose vehicles, document findings, and prepare repair estimates; Service Advisors and technicians work as partners. The role calls for sound judgment, ownership, effective communication, and a customer-centered approach to recommending solutions. Buckeye offers guaranteed base pay plus performance-based compensation, Monday-through-Friday scheduling with no weekends, established systems and expectations, quality technicians and equipment, ongoing training and development, supportive leadership, and a team-first environment. The company invites candidates to visit the shop and meet the team before deciding whether the position is a good fit.
Requirements
- Experienced automotive Service Advisor.
- Enjoy helping people and building lasting customer relationships.
- Understand that selling involves understanding customer needs and offering solutions.
- Take ownership of performance and responsibilities.
- Communicate effectively with customers, technicians, and teammates.
- Appreciate structure while knowing when good judgment is necessary.
- Want to continue learning and growing professionally.
- Contribute to the success of teammates.
Responsibilities
- Guide customers through the vehicle repair process.
- Coordinate parts and repair needs.
- Help customers make informed decisions about their vehicles.
- Understand customer needs and offer appropriate solutions.
- Communicate effectively with customers, technicians, and teammates.
- Take ownership of performance and responsibilities.
- Contribute to the success of the team.
Benefits
- Guaranteed base pay plus performance-based compensation.
- Monday-through-Friday schedule with no weekends.
- Clear systems and expectations.
- Quality technicians and equipment.
- Continuous training and development.
- Supportive leadership, coaching, and accountability.
- Team-first environment.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
