Service Advisor

Lithia & Driveway • Grapevine, TX

54d • $60,000 - $100,000

About The Position

Grapevine Honda is seeking an experienced and driven Service Advisor to join its growing team. The dealership describes itself as one of the highest-volume Honda dealerships in Texas, with a steady flow of customers and a state-of-the-art facility. The role focuses on delivering a high-quality customer service experience, communicating service recommendations, and coordinating repairs with technicians. Automotive experience is not required because training is provided. Compensation is $60,000–$100,000 per year, based on performance.

Requirements

• High school graduate or equivalent.
• Must be 18 years or older.
• Strong background in customer service, hospitality, or retail.
• Excellent communication and relationship-building skills.
• Positive attitude and a desire to learn and grow.
• Ability to thrive in a fast-paced, team environment.

Responsibilities

• Greet customers and create a welcoming, high-quality service experience.
• Listen to customer needs and communicate service recommendations.
• Coordinate with technicians to ensure timely and accurate repairs.
• Provide updates and build trust throughout the service process.
• Deliver an experience that encourages customers to return.

Benefits

• Paid training and career development.
• Growth opportunities within a high-volume dealership.
• Supportive, team-driven environment.
• Medical, dental, and vision plans.
• Paid holidays and PTO.
• Short- and long-term disability.
• Paid life insurance.
• 401(k) retirement plan.
• Employee stock purchase plan.
• Lithia Learning Center.
• Vehicle purchase discounts.
• Wellness programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED