Service Advisor/ASM - Bilingual

Hudson Automotive Group • Sherman Park, SC

7d • $80,000 - $100,000 • Onsite

About The Position

Spartanburg Honda, part of Hudson Automotive Group, is seeking a bilingual English/Spanish Service Advisor for its high-volume service team. The Service Advisor is the primary liaison between customers and the service department, helping customers with their vehicle service needs and supporting customer satisfaction and retention. Compensation is listed as $80,000–$100,000 base plus commission per year, with top performers potentially earning more and with manufacturer incentives and bonuses available. The position offers training, professional development, and internal advancement opportunities. The schedule is described as open to closing, with a flexible schedule, a five-day work week, and alternating Saturdays.

Requirements

• Fluency in English and Spanish.
• Strong customer service and relationship-building skills.
• Excellent communication and problem-solving skills.
• Strong emotional intelligence and professionalism.
• Ability to thrive in a fast-paced environment.
• Valid driver's license.
• Ability to pass pre-employment screening, including a background check, motor vehicle record review, and drug screening.

Nice To Haves

• Previous automotive service advisor experience preferred.
• Previous sales experience preferred.
• Experience using CRM software and technology platforms preferred.

Responsibilities

• Greet customers and assist with vehicle service needs.
• Build trust and maintain strong customer relationships.
• Clearly communicate recommended maintenance and repair services.
• Prepare accurate repair estimates and service timelines.
• Coordinate with technicians to ensure efficient vehicle repairs.
• Keep customers informed throughout the service process.
• Use CRM and dealership software to document customer interactions.
• Deliver an exceptional customer experience that drives loyalty and retention.

Benefits

• Manufacturer incentives and bonus opportunities.
• Paid training and professional development.
• Flexible work schedule and five-day work week with alternating Saturdays.
• Medical, dental, and vision insurance.
• Life insurance.
• 401(k) with company match.
• Paid vacation and holidays.
• Accrued paid time off.
• Employee discounts on products and services.
• Ongoing training and development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed