Service Advisor/ASM

Hudson Automotive Group • Hendersonville, TN

13d • $80,000 - $100,000 • Onsite

About The Position

Rhythm Chrysler Dodge Jeep Ram Fiat, part of Hudson Automotive Group, is hiring a customer-focused Service Advisor to join its service team in Hendersonville, Tennessee. The role serves as the primary point of contact for service customers, guides them through the repair process, and helps deliver an excellent dealership experience. The position offers an advertised annual earning potential of $80,000–$100,000+ for top performers, with additional manufacturer incentives and performance bonuses. The schedule is described as a flexible five-day work week with alternating Saturdays and an open-to-closing shift.

Hudson Automotive Group is a third-generation, family-owned organization founded in 1948. The company reports more than 50 dealerships and 4,000+ employees across the Southeast. It highlights employee development, promotion from within, and customer experience as organizational priorities.

Requirements

• Previous customer service experience.
• Strong communication and interpersonal skills.
• Ability to build trust and develop customer relationships.
• Professional, positive, and team-oriented attitude.
• Strong emotional intelligence and problem-solving skills.

Nice To Haves

• Previous automotive service advisor experience.
• Sales or consultative customer service experience.
• Experience using CRM software.
• Ability to thrive in a fast-paced, performance-driven environment.

Responsibilities

• Serve as the primary point of contact for service customers.
• Greet customers and guide them through the service process.
• Build lasting customer relationships through communication and follow-up.
• Recommend maintenance and repair services based on vehicle needs.
• Coordinate repair timelines between customers and technicians.
• Keep customers informed throughout the repair process.
• Use CRM tools to manage customer communications and appointments.
• Help deliver an outstanding dealership experience from start to finish.

Benefits

• Medical, dental, and vision insurance.
• Life insurance.
• 401(k) with company match.
• Paid vacation and holidays.
• Accrued paid time off.
• Employee discounts on vehicles, parts, and service.
• Ongoing training and professional development.
• Career growth opportunities across Hudson Automotive Group.
• Manufacturer bonuses and incentive opportunities.
• Flexible five-day work week with alternating Saturdays.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed