Service Advisor/ASM

Hudson Automotive Group • Clarksville, TN

12d • $70,000 - $100,000 • Onsite

About The Position

Wyatt Johnson Kia, part of Hudson Automotive Group, is hiring a motivated, customer-focused Service Advisor for its high-volume service department. The role connects customers with the service department, helps customers understand and address their vehicle-service needs, and supports quality, timely repairs. The position offers a stated annual earning potential of $70,000–$100,000+ through base pay and commission, with manufacturer bonuses and incentive opportunities. The schedule is described as a flexible five-day work week with alternating Saturdays; the job details also list the shift as open to closing.

Hudson Automotive Group is a third-generation, family-owned organization founded in 1948, with more than 50 dealerships and 4,000+ employees across eight states. The company describes its workplace as supportive and focused on employee success, training, advancement, and work-life balance.

Requirements

• Previous customer service experience is required.
• Excellent communication and relationship-building skills.
• Strong problem-solving abilities and emotional intelligence.
• Ability to thrive in a fast-paced, team-oriented environment.

Nice To Haves

• Automotive service advising or sales experience.
• CRM experience.

Responsibilities

• Greet customers and understand their vehicle service needs.
• Recommend maintenance and repair services.
• Communicate repair updates throughout the service process.
• Build long-term customer relationships through exceptional service.
• Coordinate with technicians to ensure quality and timely repairs.
• Deliver an outstanding ownership experience from start to finish.

Benefits

• Manufacturer bonuses and incentive opportunities.
• Flexible five-day work week with alternating Saturdays.
• Paid time off that accrues throughout the year.
• Career advancement opportunities within a growing organization.
• Professional training and development programs.
• Medical, dental, and vision insurance.
• Life insurance.
• 401(k) with company match.
• Paid vacation and holidays.
• Employee discounts on products and services.
• Ongoing training and career development.
• Opportunities for internal promotion.
• Work-life-balance-focused scheduling.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed