Service Advisor
Chevrolet Of Troy•Troy, OH
•Onsite
About The Position
Chevrolet Of Troy is seeking a dedicated and customer-focused Service Advisor to join our team in Troy, OH. In this role, you will be the primary point of contact between our customers and the service department, ensuring seamless communication and an exceptional service experience.
Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Strong organizational skills and attention to detail.
- Basic knowledge of automotive systems and repair terminology.
- Customer-oriented mindset with a positive attitude.
Nice To Haves
- Prior experience in automotive service advising or a related field is preferred.
Responsibilities
- Greet customers and accurately document vehicle service needs.
- Provide clear explanations of recommended services and repairs.
- Coordinate with technicians to ensure timely service completion.
- Maintain detailed records of customer interactions and vehicle service history.
- Manage service appointments and follow up with customers regarding status and completion.
- Address customer concerns promptly and professionally to ensure satisfaction.
Benefits
- Competitive compensation package
- Opportunities for professional growth and development
- Supportive team environment
- Access to employee vehicle discounts
- Health and wellness benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
