Service Advisor
About The Position
Camping World is seeking a Service Advisor to initiate and process requests for repair services, provide administrative support to the Service Department, and keep customers informed about work progress. The role includes identifying customers’ specialized product needs and services, suggesting add-on sales, and providing price estimates for designated installations before appointments are scheduled. This is a commission-based role with uncapped commissions. The estimated total annual compensation range, including base pay and variable compensation earned, is $50,000–$75,000 or more. Compensation decisions consider factors such as skills, experience, training, licensure, certifications, and business needs. Camping World offers paid time off, a 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave and tuition reimbursement when eligibility requirements are met, and on-the-job training opportunities. Full-time associates are offered a comprehensive benefits package including medical, dental, and vision coverage. Part-time associates have access to dental and vision coverage. The company is an equal employment opportunity employer and states that it does not discriminate on protected grounds.
Requirements
- A minimum of one year of service experience is preferred.
- Ability to work daily on a computer and perform internet searches as needed.
- Excellent organization and follow-up skills.
- Ability to follow department procedures and policies.
- May lift up to 25 lbs. and/or move up to 50 lbs. with assistive devices.
- Prolonged periods of standing, stooping, crawling, and bending.
Nice To Haves
- Previous RV product or camping lifestyle experience.
- Valid driver's license.
- A minimum of one year of service experience.
Responsibilities
- Determine specialized product needs and services by working directly with customers.
- Suggest add-on sales to increase average transactions.
- Provide price estimates for designated installations before scheduling appointments.
- Keep customers apprised of work progress.
- Process requests for repair services and provide administrative support to the Service Department.
Benefits
- Paid time off
- 401(k)
- Employee Assistance Program
- Good Sam Roadside Assistance
- Discounts
- Paid parental leave, if eligibility requirements are met
- Tuition reimbursement, if eligibility requirements are met
- On-the-job training opportunities
- Comprehensive benefits package for full-time associates, including medical, dental, and vision coverage
- Dental and vision coverage access for part-time associates
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
