Service Advisor

Barton Ford•Suffolk, VA
•Onsite

About The Position

Barton Ford, Suffolk, Virginia is currently seeking an EXPERIENCED, highly motivated Service Advisor to join our team. Must have Service Writer experience! Unlimited earnings potential with pay plan! Our mission statement is "to consistently provide complete customer satisfaction" to serve every customer better than anyone in our industry; to treat all customers as potential lifetime purchasers. We have one of the highest customer loyalty ratings in Hampton Roads with plenty opportunities for you to provide exceptional customer service. We are busy, and we need YOU! Our Service Writers are responsible for writing service on customer vehicles that are repaired at our dealership. Successful candidates must be able to handle multiple tasks, possess great communication and writing skills, be very organized and exceptionally customer service oriented. Strong CSI scores are a huge factor. We offer higher average income than the local market. We have a major commitment to customer satisfaction so a strong track record in this area is a must.

Requirements

  • EXPERIENCED, highly motivated Service Advisor
  • Service Writer experience
  • Great communication and writing skills
  • Very organized
  • Exceptionally customer service oriented
  • Strong CSI scores
  • Strong track record in customer satisfaction
  • Valid driver’s license
  • Clean driving record
  • Able to work Monday through Friday, between hours of the Service Department, 7:00 AM until 6:00 PM and rotating Saturdays, 8:00 AM until 4:00 PM.

Nice To Haves

  • Ford experience is preferred.

Responsibilities

  • Writing service on customer vehicles that are repaired at our dealership.
  • Handling multiple tasks.
  • Providing exceptional customer service.

Benefits

  • Unlimited earnings potential with pay plan
  • Higher average income than the local market.
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