Service Advisor

Lithia & Driveway • Las Vegas, NV

56d

About The Position

ABC Hyundai is hiring a Service Advisor to serve as the liaison between customers and technicians, help resolve customer concerns, provide vehicle-status updates, and make service and maintenance recommendations. The role involves building lasting customer relationships and representing the dealership’s reputation. The dealership offers industry-leading commission-based pay and asks for open availability to support operations and customer demand, including evenings, weekends, and holidays. Applicants must be at least 18 years old and have a high school diploma or equivalent, a valid driver’s license in their state of residence, and an acceptable driving record. The workplace is drug-free, and reasonable accommodations may be made to enable individuals to perform essential functions.

Requirements

• High school graduate or equivalent.
• At least 18 years old.
• Valid driver’s license in the state of residence.
• Acceptable driving record.
• Motivated to improve skills and grow professionally.
• Contribute to a strong shop culture.
• Focus on the customer experience.
• Open availability for a flexible schedule, including evenings, weekends, and holidays.

Responsibilities

• Serve as the liaison between the technician and the customer.
• Resolve customer concerns and keep customers informed about vehicle status.
• Work with technicians and make recommendations to customers.
• When appropriate, present a maintenance program that fits the customer’s needs.
• Build and maintain long-lasting customer relationships.
• Represent ABC Hyundai’s reputation.

Benefits

• Competitive commission-based pay
• Medical, dental, and vision plans
• Paid holidays and PTO
• Short- and long-term disability
• Paid life insurance
• 401(k) retirement plan
• Employee stock purchase plan
• Lithia Learning Center
• Vehicle purchase discounts
• Wellness programs

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED