Service Advisor - Friendship Honda of Boone

Friendship Automotive • Boone, NC

2d

About The Position

Friendship Automotive is seeking a Service Advisor to join the team at Friendship Honda of Boone. The ideal candidate is reliable, self-motivated, and enjoys working with people. The position focuses on providing customer service throughout the vehicle service process, documenting concerns, recommending maintenance or repairs, preparing estimates, and keeping customers informed. Compensation is driven by incentives and commission and includes guaranteed monthly income.

Requirements

• Strong focus on providing excellent customer service.
• Excellent written and in-person communication skills.
• Ability to work well in a process-driven environment.
• Desire to work in a fast-paced position.
• Attention to detail and strong organizational skills.
• Professional, well-groomed personal appearance.
• Reliability and self-motivation.

Responsibilities

• Promptly greet customers and obtain their contact and vehicle information.
• Clearly document vehicle issues and customer concerns.
• Determine and recommend necessary maintenance or repairs.
• Prepare accurate estimates for service costs.
• Monitor the service process and frequently update customers.
• Communicate completed services and charges to customers.
• Verify invoices and repair orders.
• Assist the Service Manager as needed.

Benefits

• Guaranteed monthly income
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Paid time off
• Company holidays
• 401(k)
• Wellness and gym reimbursements

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed