Service Advisor
Jim Shorkey Family Auto Group•Wexford, PA
•Onsite
About The Position
Jim Shorkey Wexford Kia is in search of a Service Advisor to join our growing team. Service Advisors are effectively communicating between the customers and our Service Technicians. In order to be successful, you should have excellent customer service, interpersonal, and communication skills.
Requirements
- Strong communication skills
- Basic knowledge of computer programs including word processing and database tools.
- Organizational skills including the ability to schedule appointments, meet with customers and ensure that work is done properly.
- Exceptional customer service skills based on experience.
Nice To Haves
- Experience in the automotive industry is preferred
- Prior service department experience in a dealership is a plus
Responsibilities
- Greeting our customers
- Actively listening to customers needs and scheduling appointments when needed
- Consulting mechanics regarding necessary repairs
- Providing customers with information and advice on their vehicle
- Using your knowledge of our products and services to sell of provide in-depth information about available parts and service options to our customers
- Maintaining positive customer relationship to ensure repeat business
Benefits
- Medical, dental, vison, disability insurance, life insurance, and 401K + match
- Employee discount
- Paid company issued uniforms.
- No Sundays
- Paid Vacation and Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
