Service Advisor
21st Century Equipment•Holly, CO
•$50,000 - $65,000•Onsite
About The Position
21st Century Equipment LLC is hiring a full-time Service Advisor who will play a crucial role in connecting customers with the repair and maintenance solutions they need. This role offers a stable, consistent schedule that supports a healthy work-life balance while ensuring our customers get excellent service. Your leadership, organization, and communication skills will directly impact customer satisfaction and team success.
Requirements
- 3+ years of experience in John Deere service department operations
- Knowledge of standard job pricing, commission-based compensation, and basic service department financial principles
- Basic accounting skills
- Excellent communication, attention to detail, and organizational abilities
- Strong teamwork and leadership qualities
- Computer proficiency, including Microsoft Office
- Ability to lift 50 lbs
Responsibilities
- Welcome customers and assist with repair and maintenance needs
- Serve as the central communication hub for the service department
- Monitor and manage work orders from start to finish
- Coordinate with technicians to ensure jobs meet company standards
- Oversee technician performance and MST usage
- Help manage department costs and maintain service efficiency
- Address challenges proactively and keep the team aligned with departmental goals
Benefits
- Medical insurance and HSA
- Dental insurance
- Vision insurance
- Life insurance
- Paid holidays and PTO
- 401(k) with company match
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
