Service Advisor - Holman Honda Centennial

Holman • Centennial, CO

4d

About The Position

Holman Honda Centennial is seeking a Service Advisor to interact with customers and determine their vehicle repair needs. The role includes welcoming customers, documenting requested services, preparing estimates for cost and completion time, and communicating with customers throughout the repair process. The Service Advisor helps ensure satisfactory repairs and the sale of necessary maintenance or repairs, maintains knowledge of applicable warranty and service or insurance policies, and informs customers about their vehicle’s prognosis. The position also involves scheduling appointments and answering telephone calls promptly.

Requirements

• Valid driver’s license.
• Clean motor vehicle record or minimal violations.

Nice To Haves

• Service Advisor experience is highly preferred.
• Dealership experience is preferred.

Responsibilities

• Meet and greet customers courteously and efficiently.
• Determine customers’ vehicle repair needs.
• Write up service needs and provide accurate estimates of the cost and completion time.
• Communicate effectively with customers to achieve satisfactory repairs and the sale of necessary repairs or maintenance.
• Maintain knowledge of warranty and service or insurance policies.
• Keep customers informed and advise them of their vehicle’s prognosis.
• Call customers to set appointments and answer telephones in a timely manner.

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• Life and disability insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with company match
• Paid Time Off (PTO)
• Paid holidays
• Bereavement and jury duty leave
• Paid pregnancy and parental leave
• Paid military leave
• Tuition reimbursement
• Paid sick leave for part-time and temporary employees in applicable geographic areas

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed