Service Advisor - Holman Honda Centennial

Holman•Arapahoe, NE

5d•$3,000 - $10,000

About The Position

Holman Honda Centennial is seeking a Service Advisor to interact with customers and determine their vehicle repair needs. The role involves greeting customers, documenting requested service, providing accurate estimates for cost and completion time, and communicating with customers throughout the repair process. The Service Advisor helps achieve satisfactory repairs and the sale of necessary maintenance or repairs, while maintaining knowledge of warranty and service or insurance policies. The position also includes setting appointments and answering telephone calls promptly.

Requirements

Valid driver's license.
Clean motor vehicle record or minimal violations.

Nice To Haves

Service Advisor experience is highly preferred.
Dealership experience is preferred.

Responsibilities

Interact with customers to determine their vehicle repair needs.
Greet customers courteously and efficiently.
Document service needs and provide accurate estimates for cost and completion time.
Communicate effectively with customers to achieve satisfactory repairs and the sale of necessary repair or maintenance services.
Maintain knowledge of warranty and service or insurance policies.
Keep customers informed and advise them about their vehicle's prognosis.
Call customers to set appointments and answer telephone calls in a timely manner.