Service Advisor
Auto Park Chrysler Dodge Jeep Ram•Plymouth, IN
About The Position
As a Service Advisor, you will own the customer’s experience in the service lane and beyond. You will be the first point of contact with customers and should be knowledgeable about product offerings, inventory needs, technician scheduling, and customer service. The role includes greeting vehicle owners on the drive line and explaining the repair process. The employer is looking for applicants with prior franchise dealer experience. Auto Park Auto Group emphasizes customer satisfaction, motivated employees, and delivering the service and value the community expects from its dealership.
Requirements
- Prior franchise dealer experience.
- Organized and friendly personality.
- Fantastic communication skills with customers.
- Professional, well-groomed personal appearance.
- Clean driving record.
- Must submit to a pre-employment background check and drug screening.
Responsibilities
- Oversee the flow of the Drive Lane and ensure customers receive prompt, courteous, and effective service.
- Take ownership of the customer’s experience through assignments that help the dealership leave a positive impression.
- Provide concierge support for owner inquiries by phone or in person to ensure customers are handled appropriately.
- Ensure the daily inventory of technicians’ time is consistently sold to service customers.
Benefits
- Medical and Dental
- 401K Plan
- Vacation
- Paid Training
- Long term job security
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
