Service Advisor

Uftring Chevrolet • Washington, IL

53d

About The Position

The Service Advisor serves as the link between customers and the service department, ensuring customer needs are met and work is completed correctly. The role involves communicating with customers, scheduling appointments, following up on vehicle status, documenting services, processing payments, and overseeing quality control.

The position pays from $55,000 per year, based on experience. The schedule is Monday through Friday, 6:45 a.m. to 5:00 p.m., and one Saturday per month, 6:30 a.m. to 12:00 p.m.

Requirements

• Excellent communication and listening skills.
• Ability to stay organized and accurate.
• Knowledge of automotive operations.
• Knowledge of appropriate telephone techniques.
• Neat, professional appearance.
• Valid Illinois driver’s license with an acceptable driving record.

Nice To Haves

• Sales experience is preferred.
• Customer service experience is a plus.

Responsibilities

• Explain repairs, answer customer questions, and provide estimates.
• Schedule appointments and work with customers to prioritize repairs and arrange service times.
• Record services that customers approved or declined.
• Process orders, invoices, and payments.
• Keep customers updated on the status of their vehicles.
• Ensure work is completed as requested.

Benefits

• Career Builder Bonus and Incentive Programs for qualifying positions.
• Opportunities for advancement, with promotions from within.
• Vacation and paid time off, available within the first year of employment.
• Paid time off for bereavement.
• Medical, dental, vision, life, short-term disability, and Teladoc insurance plans, with company participation.
• 401(k) plan with company participation.
• Employee discounts on vehicles, parts, and services.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed