Service Advisor - Valley Honda

Carter Myers Automotive • Staunton, VA

4d • Onsite

About The Position

Service Advisor Looking for a career where your customer service skills can thrive? Valley Honda is seeking a motivated Service Advisor to help customers maintain and repair their vehicles while delivering an exceptional service experience. At CMA, Owners Care More is more than a slogan—it's our commitment to our customers, employees, and communities. Join a team that values relationships, invests in its people, and supports career growth.

Requirements

• Previous automotive dealership experience preferred
• Strong communication and interpersonal skills
• Customer-focused mindset
• Ability to multitask in a fast-paced environment
• Strong organizational skills and attention to detail
• Valid driver's license required
• High school diploma or equivalent

Responsibilities

• Greet customers and build lasting relationships
• Listen to customer concerns and document vehicle needs
• Explain maintenance and repair recommendations clearly
• Coordinate with technicians to keep customers informed
• Provide estimates and assist with service scheduling
• Follow up with customers to ensure satisfaction
• Deliver a professional, customer-focused experience

Benefits

• Medical, Dental & Vision Insurance
• Telehealth Access
• 401(k) with Company Match
• Paid Time Off & Paid Holidays
• Company-Paid Life Insurance
• Employee Vehicle Purchase Program
• Career Growth & Training Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED