Service Advisor
Findlay Hyundai Prescott•Prescott, AZ
About The Position
Findlay is seeking a Service Advisor to help support its growing automotive business and customer demand. The role involves welcoming customers, gathering information about their vehicles and concerns, keeping customers informed as service progresses, and explaining completed work and charges. The company describes this as an opportunity to join a team that offers growth and recognizes hard work.
Requirements
- A proven record of achieving exceptional customer satisfaction.
- Previous customer service experience.
- Above-average energy level.
- A desire for a long-term career with a growing organization.
- Personal and professional integrity.
Responsibilities
- Greet customers promptly and in a friendly manner.
- Obtain customer and vehicle information.
- Provide excellent customer service to all customers.
- Clearly report vehicle symptoms as described by the customer.
- Establish a follow-up time.
- Monitor each vehicle’s progress throughout the day and update customers frequently.
- Explain completed work and charges to customers.
Benefits
- Great working environment
- Paid training
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
