Service Advisor

Lithia & Driveway • Miami, FL

31d

About The Position

Hyundai of North Miami, part of the Lithia & Driveway family of dealerships, is seeking an experienced and motivated Service Advisor to join its fast-paced, customer-focused team. The role offers the opportunity to work with a growing Fortune 500 company and represent the Hyundai brand. The dealership seeks a results-driven candidate who can help meet customer demand and support customers’ personal and professional goals.

Requirements

• Experience as an Automotive Service Advisor.
• Two to three years of experience; the posting specifies “ONLY.”
• Active listening skills to assess customer needs and explain technical information.
• Understanding of mechanical and technical matters.
• Computer proficiency.
• Excellent written and oral communication skills.
• Strong attention to detail.
• Ability to work as a team player.
• Polished and professional presentation.
• Valid driver’s license with an acceptable driving record.
• High school graduation or equivalent.
• At least 18 years of age.

Responsibilities

• Provide attentive, excellent customer service.
• Resolve customer concerns and keep customers informed about vehicle status.
• Coordinate with technicians and make recommendations to customers.
• Present a maintenance program that fits the customer’s needs when appropriate.
• Build and maintain long-lasting customer relationships.
• Represent Hyundai professionally.

Benefits

• Competitive pay
• Medical, dental, and vision plans
• Paid holidays and PTO
• Short- and long-term disability
• Paid life insurance
• 401(k) retirement plan
• Employee stock purchase plan
• Lithia Learning Center
• Vehicle purchase discounts
• Wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED