Service Advisor

Chastang Enterprises • Houston, TX

26d • $60,000 - $80,000 • Onsite

About The Position

Chastang Truck Center is hiring an additional Service Advisor to provide clients with attentive, high-quality engagement and help support the service team. Since 95% of the company’s service business is commercial, the advisor builds relationships with drivers and decision-makers and communicates effectively with technicians when clients ask technical questions. Compensation is salary plus commission, paid biweekly.

The successful candidate is motivated, organized, and committed to exceptional client interactions. They work well in a family atmosphere and take pride in delivering outstanding results with quality and urgency. The role is located at Chastang Truck Center, 8455 North Freeway, Houston, Texas.

Requirements

• Bilingual fluency in English and Spanish is required.
• Be highly motivated and organized.
• Provide exceptional client interactions.
• Work well in a family atmosphere.
• Take pride in producing outstanding results with quality and urgency.
• Communicate effectively with technicians and clients, including when technical questions arise.

Responsibilities

• Work with clients to determine solutions for their vehicle needs.
• Communicate with clients and technicians.
• Understand and apply factory and aftermarket warranties.
• Coordinate rideshares to pick up or deliver clients.
• Provide courteous, polite, and professional service.
• Maintain a clean and organized work area.

Benefits

• 401(k) plan with company matching.
• Competitive pay plan based on experience.
• Holidays and birthdays off.
• Employer-paid short-term disability and life insurance.
• Medical, dental, and vision plans.
• Monthly dealer contributions to qualified Health Savings Accounts.
• Employee discounts on vehicles, parts, and service work.
• Training and advancement opportunities.
• Advancement opportunities.
• Financial investment in future growth and facilities.
• Transparency with employees and management.
• Freedom to make decisions.
• Work-life balance.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed