Service Advisor
Crain Automotive•Fort Smith, AR
•Onsite
About The Position
We are seeking a Service Advisor to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Requirements
- Previous experience in customer service, sales, or other related fields a plus
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Technical
- Build Rapport
- Communication skills
- Customer service
- Multi-Tasking
- Service Advisor
- Troubleshooting
- Detail oriented
- Auto service & repair knowledge
Responsibilities
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Benefits
- Industry leading 401K plan with percentage match
- Low cost, excellent health, dental and vision insurance
- Promote from within, we have several dealerships statewide
- Medical, Dental & Vision Insurance
- 401K
- Life Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
