Service Advisor/ASM - Entry Level
About The Position
Start Your Career in the Automotive Industry with Wyatt Johnson Toyota! This is an entry-level position with paid training, career growth opportunities, and a flexible schedule. We are seeking motivated, customer-focused professionals to join our award-winning service team. If you have customer service experience, strong communication skills, and a desire to learn, we'll provide the training and support to help you succeed. This is an opportunity to build a long-term career with one of the most respected automotive groups in the Southeast. As a Service Advisor, you'll serve as the primary point of contact between customers and our service department, greeting customers, listening to their concerns, documenting service needs, communicating repair recommendations, coordinating vehicle repairs with technicians, and delivering exceptional customer experiences.
Requirements
- Previous customer service experience required
- Strong communication and relationship-building skills
- Positive attitude and eagerness to learn
- Ability to thrive in a fast-paced team environment
- Strong emotional intelligence and problem-solving abilities
- Professional appearance and customer-first mindset
Nice To Haves
- CRM experience is a plus but not required
Responsibilities
- Greeting customers and building lasting relationships
- Listening to customer concerns and documenting service needs
- Communicating repair recommendations and service updates
- Coordinating vehicle repairs with technicians and service teams
- Delivering exceptional customer experiences from start to finish
- Helping customers maintain their vehicles while building trust and loyalty
- Learning the dealership service process through hands-on training and mentorship
Benefits
- Comprehensive Paid Training Program
- Competitive Hourly Compensation
- Additional Toyota Manufacturer Bonuses & Incentives
- Yearly PTO Accrual
- Flexible 5-Day Work Schedule
- Medical, Dental & Vision Insurance
- Life Insurance
- 401(k) with Company Match
- Paid Vacation & Holidays
- Employee Discounts on Products & Services
- Ongoing Training and Professional Development
- Advancement Opportunities Across the Hudson Automotive Network
- Balanced Work-Life Schedule
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
