Service Advisor | Commission-Based - Ron Tonkin Honda
About The Position
Ron Tonkin Honda is hiring a Main Line Advisor to serve as the connection between customers and technicians in its service department. The role focuses on explaining vehicle repairs and technical needs, helping customers choose and prioritize services, supporting technician productivity and sales results, and keeping customers informed throughout the repair process. The dealership describes a fast-paced environment and emphasizes customer trust, teamwork, and a high-quality guest experience. The position offers flat-rate pay and production bonuses, along with benefits including health, dental, vision, pet, and company-paid life insurance; a 401(k) with company match; an employee assistance plan; paid time off accruing from the first day; voluntary coverage options; and discounts on service, parts, and vehicles.
Requirements
- Automotive service advising experience of 1–3 years is strongly recommended.
- Prior CDK software experience is strongly recommended.
- Work collaboratively as part of a team.
- Pay close attention to detail and identify potential problems early.
- Be at least 18 years old.
- Pass a criminal background check and pre-employment drug screen.
Nice To Haves
- One to three years of automotive advising experience.
- Prior CDK experience.
Responsibilities
- Explain repairs and technical needs clearly to customers, bridging communication between the shop and guests.
- Maximize technician productivity by meeting and exceeding sales forecasts.
- Help customers prioritize essential services and present options suited to their needs.
- Proactively update customers on completion times, costs, and changes in the repair process.
- Ensure each guest has a positive service experience.
Benefits
- Flat-rate pay and production bonuses.
- Health insurance.
- Dental insurance.
- Vision insurance.
- Pet insurance.
- Company-paid life insurance.
- 401(k) with company match.
- Employee assistance plan.
- Paid time off accruing from Day 1.
- Voluntary additional coverage options.
- Employee discounts on service, parts, and vehicles.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
