Service Advisor
Capistrano Volkswagen•San Juan Capistrano, CA
•$80,000 - $145,000•Onsite
About The Position
Capistrano Volkswagen is looking for all level Service Advisor's. If you have great people skills and enjoy the automotive field, this could be a great career opportunity for the right person. This is a full-time position, working 5 days a week with Saturday rotations and 3-day weekends every 3rd week. The pay includes a base hourly compensation plus commission based on sales performance.
Requirements
- Prior experience in a Service Advisor Role required
- Previous experience in a customer service role, automotive industry preferred
- Strong communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Knowledge of automotive systems and repair processes
- Detail-oriented and organized
- Valid Driver’s license with good driving record
- Pass drug screening
Nice To Haves
- Experience with CDK is a plus!
Responsibilities
- Interact with customers to determine their service needs
- Provide accurate cost estimates and time frames for service completion
- Coordinate service appointments and communicate updates to customers
- Ensure customer satisfaction by addressing any concerns or questions
- Collaborate with service technicians and other team members to deliver high-quality service
Benefits
- Health, Dental and Vision Insurance
- On-the-job paid training
- 401(K) Plan with employer contributions
- Paid vacation, holidays and sick time (when eligible)
- Employee vehicle discounts on vehicle purchases and lease plans
- Discounts on parts and service
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
