Service Advisor
Riverton Acura•Murray, UT
•Onsite
About The Position
Riverton Acura is growing, and we're looking for a Service Advisor who's hard-working, customer-focused, and ready to be part of a strong, well-run team. If you take pride in delivering a great service experience and want to grow with a dealership that invests in its people, we want to hear from you.
Requirements
- Strong work ethic and a team-first attitude
- Excellent communication and customer service skills
Nice To Haves
- Working knowledge of Dealertrack DMS preferred
- Ability to multitask and stay organized in a fast-paced shop
- Acura or import brand experience a plus, but not required
Responsibilities
- Greet customers and write up repair orders accurately and efficiently
- Recommend maintenance and repair services based on manufacturer guidelines and technician findings
- Communicate clearly with customers on service needs, timelines, and pricing
- Provide accurate estimates and obtain proper authorization for repairs
- Follow up with customers throughout the repair process and at delivery
- Build long-term customer relationships that drive repeat and referral business
- Work closely with technicians and the Service Manager to keep the shop flowing efficiently
- Manage repair orders and scheduling through Dealertrack DMS
- Uphold Acura/AHM service standards and warranty procedures
Benefits
- Health, dental, and vision insurance
- 401(k) with company match
- Christmas savings match program
- Employee purchase/service/parts/vehicle savings
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
