Service Advisor/ASM

Hudson Automotive Group•Clarksville, TN

2d•$80,000 - $100,000•Onsite

About The Position

Wyatt Johnson Subaru, part of Hudson Automotive Group, is hiring a customer-focused Service Advisor for its high-volume service team in Clarksville, Tennessee. The Service Advisor serves as the connection between customers and the service department, helping ensure professional, transparent service experiences and strong customer relationships. The position offers annual earning potential of $80,000–$100,000+, manufacturer incentives and bonuses, training and development, and opportunities for career advancement. The schedule is described as flexible, with a five-day work week and alternating Saturdays.

Requirements

Proven customer service experience.
Excellent communication and interpersonal skills.
Strong organizational and follow-up abilities.
Ability to thrive in a fast-paced, team-oriented environment.
Customer-focused mindset and commitment to excellence.
Experience using CRM or customer management software.
Valid driver's license.
Ability to pass pre-employment background screening.

Nice To Haves

Previous Automotive Service Advisor experience.
Previous automotive sales experience.
Dealership experience.
Subaru experience.

Responsibilities

Welcome customers and assist with their vehicle service needs.
Build trust and maintain strong customer relationships.
Explain maintenance recommendations and repair options clearly.
Prepare accurate repair estimates and service timelines.
Coordinate repairs and workflow with technicians.
Provide proactive updates throughout the service process.
Use CRM and dealership software to manage customer interactions.
Deliver an exceptional ownership experience that supports customer retention and satisfaction.