Service Advisor

Group 1 Automotive, Inc. • Greenbelt, MD

6d • $50,000 - $100,000

About The Position

Group 1 Honda Greenbelt is seeking a motivated, customer-focused Automotive Service Advisor to join its growing team. The role is suited to someone who thrives in a fast-paced environment, builds customer relationships, and delivers an exceptional service experience. The Service Advisor schedules and confirms appointments, prepares transparent repair orders with accurate cost and time estimates, coordinates with technicians and the parts team, updates customers on vehicle status, and uses product knowledge to assist with service needs and warranty information.

Requirements

• 1–2+ years of Automotive Service Advisor experience.
• Automotive dealership experience.
• Availability to work Saturdays.
• High school diploma or equivalent.
• Valid driver's license.

Nice To Haves

• Bilingual in Spanish and English is strongly preferred, but not required.

Responsibilities

• Schedule and confirm appointments to support a smooth customer experience.
• Create transparent repair orders with accurate cost and time estimates.
• Communicate with technicians and the parts team to help ensure timely service completion.
• Provide customers with regular updates on the status of their vehicle.
• Maintain product knowledge to assist customers with service needs and warranty information.

Benefits

• Health, dental, vision, life, and disability insurance.
• 401(k) plan with company match.
• Paid time off.
• Employee Stock Purchase Plan.
• Employee Vehicle Purchase Program.
• Professional work environment with job training, provided equipment, and advancement opportunities.
• Structured, paid training leading to manufacturer and Group 1 recognition.
• Pinnacle Awards Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED