Service Advisor/Service Writer

Midas - Touch of Gold • Hobart, IN

9d • $45,000 - $50,000

About The Position

Midas is hiring a Service Advisor/Service Writer to help drive sales, deliver an exceptional customer experience, and support shop operations across multiple locations when needed. This role offers hourly pay plus performance bonuses, paid training and professional development, and a potential growth path into store leadership and Store Manager opportunities.

Requirements

• Strong sales and customer service skills.
• Ability to communicate confidently with customers.
• Organized, detail-oriented, and process-driven.
• Leadership mindset with a desire to grow.
• Flexible and willing to support multiple locations.

Nice To Haves

• Automotive service writing experience preferred.
• Automotive knowledge and repair experience are a plus.

Responsibilities

• Greet customers and build trust.
• Answer phones and schedule appointments.
• Perform vehicle walkarounds and review inspection results.
• Build estimates and present recommendations.
• Follow up on declined work and customer concerns.
• Help drive sales and customer retention.
• Support daily shop operations.
• Assist multiple locations as business needs require.
• Help ensure processes are followed and goals are achieved.

Benefits

• Health insurance
• Paid time off
• Training and development
• Vision insurance
• 401(k)
• 401(k) matching
• Performance-based bonus
• Competitive salary
• Dental insurance
• Employee discounts
• Bi-weekly pay
• Five-day work week
• Paid holidays
• Professional development
• Growth path into store leadership

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed