Service Account Manager (Sacramento Branch)
About The Position
Air Systems is seeking a Service Account Manager for its Sacramento Branch. The role is responsible for generating new business and expanding existing client relationships through the sale of service agreements, retrofit projects, plumbing service, and building automation. It requires a strong understanding of HVAC systems and a consultative approach to selling value-based solutions. The Service Account Manager works closely with internal teams to ensure seamless execution of contracts and projects, while maintaining accurate records in CRM systems. Success depends on excellent communication, the ability to manage multiple priorities, and a commitment to exceptional customer service. The position covers assigned geographic regions and includes customer visits, building surveys, and job walks.
Requirements
- Minimum 5–7 years in HVAC service sales, account management, or a related building systems industry.
- Strong understanding of HVAC systems, preventive maintenance agreements, and Building Automation.
- Proven ability to generate leads, close deals, and maintain long-term client relationships.
- Excellent verbal and written communication skills, including the ability to present solutions clearly and persuasively.
- Ability to manage multiple accounts and deadlines in a fast-paced environment.
Nice To Haves
- Bachelor’s degree in business, Mechanical Engineering, or a related field; equivalent experience is accepted.
- Familiarity with the Greater Sacramento market, including local commercial building owners, property management firms, general contractors, and business networks.
- Ability to develop and maintain relationships within the region.
Responsibilities
- Develop new business opportunities within assigned geographic regions.
- Generate leads for service agreements, retrofits, modernization projects, plumbing service, and building automation.
- Conduct customer visits, building surveys, and job walks to assess client needs.
- Prepare and present proposals, estimates, and service solutions.
- Collaborate with Service Operations and other internal teams to ensure seamless execution of contracts and projects.
- Maintain accurate records of customer interactions and opportunities in CRM systems.
- Participate in contract reviews, work-in-progress meetings, and industry networking events.
Benefits
- Comprehensive health coverage, including medical, dental, vision, and prescription coverage.
- Telehealth access and HSA/FSA options.
- Employer-paid life, accident, and disability insurance equal to 1.5 times salary.
- Generous paid time off, with increases each year, plus 10 paid holidays.
- Educational assistance and career development programs.
- Flexible work environment.
- Monthly vehicle allowance.
- 401(k) Savings Plan.
- College Coach and employee assistance program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
