Branch Manager (Sacramento)

Precision Door Service•Sacramento, CA

About The Position

The Branch Manager oversees operations in the residential division and in the field. The role leads staffing activities—including interviewing, hiring, training, coaching, and mentoring—and embodies the Sandler culture. The Branch Manager develops employee incentives, evaluates departmental efficiency and productivity, tracks and communicates KPIs, and works with upper management on strategic business-growth plans based on short- and long-term goals. The manager communicates those goals to the team and guides the team toward success. The position also manages the residential division’s employees, performance, P&L, scheduling, commission payroll, warehouse operations, inventory, and materials. It provides customer support, coordinates with HR on personnel matters, and establishes safety and sales meetings. Some out-of-state travel may be required.

Requirements

Minimum 5 years of experience in the overhead door industry and business operations.
Strong communication skills for working with superiors and subordinates.
Leadership skills and the ability to foster a growth mindset.
Delegation skills, including identifying suitable people for tasks and motivating and directing their work.
Time-management skills to prioritize tasks, meet deadlines, and streamline processes.
Negotiation and mediation skills to resolve conflicts efficiently and favorably.
Decision-making skills to weigh options and determine courses of action that support company goals.
Problem-solving skills to analyze performance and recommend objectives to improve productivity and profitability.
Working knowledge of and proficiency with Microsoft Office and QuickBooks.
Excellent written and verbal communication skills; self-motivated, self-starting, personable, extroverted, well-organized, and able to act with a sense of urgency.
Current valid driver’s license.
Must be able to pass a standard drug test.

Nice To Haves

Bachelor’s degree in Sales, Marketing, or Business is preferred but not mandatory.

Responsibilities

Directly oversee and manage all Residential division employees, including ongoing skill development.
Provide leadership at all levels of the organization.
Communicate and embody the company vision and values—Sandler.
Recruit, interview, hire, and mentor new talent.
Implement policies and performance standards.
Manage the division’s P&L.
Evaluate employee performance and provide coaching and support as needed.
Assess departmental and company performance and devise improvement plans.
Create employee incentives to boost sales.
Provide customer service to clients with issues and concerns.
Manage scheduling issues for garage door technicians.
Complete weekly commission payroll for residential division staff.
Work with HR on new hires, paperwork, benefits questions, and HR issues.
Manage warehouse staff and help coordinate receipt of shipment orders.
Manage inventory, product levels, and ordered materials.
Establish safety and sales meetings.
Track and communicate KPIs and collaborate with upper management on business-growth plans.