Clinical Account Manager- Sacramento

Ceribell, Inc•Sacramento, CA

10h•$110,000 - $180,000•Onsite

About The Position

The Clinical Account Manager (CAM) launches new hospitals and drives organic growth across Ceribell’s installed base of hospitals. The role provides ongoing medical education to physicians and clinical staff, using clinical information as a foundation for growth. The position must be based within the region; remote applicants are not being considered. It requires approximately 60% travel, or three days per week. The CAM expands Ceribell use in existing acute and critical care centers, partners with the local Territory Manager to launch new customer sites, and introduces new products and technologies to existing customers. The role builds facility advocates and clinical champions, uses hospital data to validate opportunities, develops a qualified lead funnel within the installed base, and supports upgrades and departmental expansion. Activities include formal presentations, peer-to-peer education, physician training, and project management for new account launches. The CAM educates and trains physicians, hospital personnel, and office staff on company products and their proper clinical use; develops expertise in Ceribell use cases and relevant patient populations; troubleshoots departmental workflows; partners with clinicians to establish protocols for patients at risk of seizure; and leads clinical teams through training on workflows and applications. The role also submits required reports and training documentation on time, uses Salesforce.com for administrative tasks, complies with applicable laws, regulations, and Ceribell policies, and works cross-functionally to support successful product deployment. The CAM works as part of a field-based team and partners closely with the Territory Manager for the region.

Requirements

3–5 years of recent critical care sales experience, or 5 years of medical device or pharmaceutical sales experience, or RN experience in the industry supporting sales teams.
Excellent communication and relationship-building skills.
Creative and effective problem-solving ability.
Strong organization skills and ability to prioritize strategically.
Ability to assess and understand the needs and wants of different stakeholders, process cross-functional agendas, and adjust strategy to achieve desired outcomes.
Confidence and expertise to challenge the status quo and influence meaningful change through consensus building.
A driven and coachable approach, including willingness to seek coaching, accept feedback, and apply new skills to support measurable change.
Grit and high integrity.
Must be based within the region; remote applicants are not being considered.
Ability to travel approximately 60%, or three days per week.

Nice To Haves

Start-up experience or experience working with disruptive technology.
Medical device experience.
Neuro ICU clinical experience.
Sales experience.

Responsibilities

Expand Ceribell use to additional acute or critical care centers within the existing customer base.
Partner with the local Territory Manager to launch Ceribell at new customer sites.
Drive new product and technology introductions for existing customers.
Build facility advocacy and clinical champions, using hospital data to validate opportunities and build interest.
Develop a qualified lead funnel within the existing installed base through presentations, peer-to-peer education, physician training, and physician education.
Support upgrades and departmental expansion within the installed base.
Manage projects supporting new account launches.
Educate and train physicians, hospital personnel, and office staff on the merits and proper clinical use of company products.
Develop clinical expertise in Ceribell use cases and relevant patient populations.
Troubleshoot workflow solutions for departments as needed.
Partner with clinicians to identify and establish protocols for patients at risk of seizure.
Lead clinical teams through training sessions on workflows and applications.
Submit required reports and training documentation on time.
Use Salesforce.com for administrative tasks.
Ensure compliance with applicable laws, regulations, and Ceribell policies.
Work cross-functionally to support successful deployment of Ceribell products at customer locations.
Work effectively within a field-based team and partner with the regional Territory Manager.

Benefits

Performance-based incentive compensation, varying by role.
Equity opportunities.
100% employer-paid health benefits for employees.
Employer-paid health, dental, and vision coverage for dependents, at 50%–70% depending on plan selection.
100% paid life and long-term disability insurance.
401(k) with a company match.
Employee Stock Purchase Plan (ESPP) with a discount.
Monthly cell phone stipend.
Flexible paid time off.
13 paid holidays and 3 company wellness days.
Parental leave policy.
Career advancement opportunities.