Key Account Manager - Bone Health -Sacramento

Amgen • Thousand Oaks, CA

7d

About The Position

The Key Account Manager – Bone Health is responsible for assessing the business environment in assigned accounts for Amgen products and planning and executing actions to support account success. Reporting to the Key Account Director, the role works with internal matrix teams and external customers to build relationships across complex partner organizations and support sales performance and brand strategies. The territory covers Sacramento and Oakland, California, and Reno, Nevada. Amgen ideally seeks a candidate who resides in the geography, has established relationships with key accounts and customers, and has experience promoting Amgen products to target accounts.

The role serves as the strategic lead for key accounts and as Amgen Bone Health’s contracting point. It leads contract delivery, business reviews, and performance tracking; coordinates with GPOs and large rheumatology networks; and leads post-fracture care initiatives. The manager monitors portfolio performance, identifies business drivers and barriers, coordinates pull-through initiatives, and provides field intelligence and recommendations to home office teams. The position also partners with Market Access Team Account Executives, addresses contracting, membership, and channel issues, and helps shape the care environment through exploration of alternate sites of care, injection sites, and value-based partnerships.

The position offers a Total Rewards Plan that may include health and welfare coverage, retirement and savings plans, work/life balance, and career development opportunities. The listed U.S. salary range is $159,488.05–$215,777.95. Actual salary varies based on relevant skills, experience, and qualifications.

Requirements

• Doctorate degree and 2 years of sales experience and/or related account management experience; or master's degree and 4 years of such experience; or bachelor's degree and 6 years of such experience.
• Demonstrated ability to engage, influence, and lead cross-functional teams.
• Leadership ability focused on influence, impact, and leading without authority.
• Excellent interpersonal skills, including networking, influencing, negotiation, presentation, and written and verbal communication.
• Ability to handle multiple competing priorities in a fast-paced environment.
• Solution-oriented approach to challenges; initiative, energy, enthusiasm, and ability to work in teams.
• Broad range of computer skills.

Nice To Haves

• 3 or more years of account management and/or public payor experience.
• Residence in the territory and established relationships with key accounts or customers.
• Advanced degree, such as MPH, MBA, or PharmD.
• 7 or more years of healthcare sales and/or marketing experience, or related experience in buying processes and decision-making.
• Experience in clinics, hospitals, access environments, applicable competitors, or specialty areas.
• District management, reimbursement, or managed care experience.
• Solid understanding of the current marketplace and trends.
• Knowledge of payor systems, billing, coding, and reimbursement processes.
• Knowledge of CMS policies and processes.
• Documented ability to work with a sales force to resolve payor-related issues.
• Clear understanding of the buy-and-bill process.
• Experience with public payor or agency activities, including Local Coverage Determination processes.
• Knowledge of hospital committee structures, P&T processes, treatment and discharge protocols, DRG, and hospital reimbursement processes.
• Ability to analyze clinic economics, financial performance, and varied data sources.

Responsibilities

• Assess and diagnose the business environment in assigned accounts in relation to Amgen products, and plan and execute actions for account success.
• Develop and execute compliant market strategies to reach difficult-to-access health care providers and accounts.
• Serve as the Amgen Bone Health contracting point; lead contract delivery, business reviews, and performance tracking.
• Coordinate with GPOs and large rheumatology networks.
• Lead post-fracture care initiatives.
• Monitor Amgen business performance across the portfolio.
• Identify business drivers and barriers and coordinate pull-through initiatives across field teams.
• Provide actionable field intelligence and recommendations to Amgen home office teams.
• Partner closely with Market Access Team Account Executives in shared accounts.
• Identify and resolve contracting, membership, and channel issues.
• Provide field insight and recommendations to Pricing, Brand, and GPO teams.
• Explore alternate sites of care, injection sites, and value-based partnerships to help shape the environment.
• Identify key staff and departments that influence product-utilization decisions and cultivate relationships with decision makers.
• Identify and procure appropriate company resources to achieve account objectives.
• Analyze clinic economics and financial performance and draw insights from varied data sources.
• Navigate clinic reimbursement and address payor-related issues with the sales force.
• Develop, execute, and monitor strategic business plans and influence cross-functional teams.

Benefits

• Retirement and Savings Plan with company contributions
• Group medical coverage
• Dental coverage
• Vision coverage
• Life insurance
• Disability insurance
• Flexible spending accounts
• Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Bi-annual company-wide shutdowns
• Flexible work models, including remote work arrangements where possible
• Career development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level