Key Account Manager – Bone Health - Chicago South

Amgen • Chicago, IL

1d • $159,488 - $215,778

About The Position

The Key Account Manager – Bone Health assesses the business environment in assigned accounts in relation to Amgen products and plans and executes actions to support success. The role works with internal matrix teams and external customers to build relationships across complex partner organizations and support sales performance and brand strategies. The territory covers Chicago, Aurora, and Naperville, Illinois. The position reports to the Key Account Director.

Requirements

• Doctorate degree and 2 years of sales and/or related account management experience; or master’s degree and 4 years; or bachelor’s degree and 6 years.
• Demonstrated ability to think strategically and develop, execute, and monitor strategic business plans.
• Excellent interpersonal skills, including networking, influencing, negotiation, presentation, and written and verbal communication.
• Ability to thrive in a fast-paced environment while handling competing priorities.
• Solution-oriented approach to challenges; initiative, energy, enthusiasm, and ability to work in teams.
• Broad range of computer skills.

Nice To Haves

• At least 3 years of account management and/or public payor experience.
• Residence in the territory and established relationships with key accounts or customers.
• Advanced degree such as MPH, MBA, or PharmD.
• At least 7 years of healthcare sales and/or marketing experience, or related experience in buying processes and decision-making.
• Clinic, hospital, access-environment, applicable competitor, or specialty experience.
• District management, reimbursement, or managed care experience.
• Understanding of the current marketplace and trends.
• Knowledge of payor systems, billing, coding, and reimbursement processes.
• Knowledge of CMS policies and processes.
• Documented ability to work with a sales force to resolve payor-related issues.
• Clear understanding of the buy-and-bill process.
• Leadership through influence, impact, and leading without authority.
• Experience with public payor or agency activities, including Local Coverage Determination processes.
• Knowledge of hospital committee structures, P&T processes, treatment and discharge protocols, DRGs, and hospital reimbursement.

Responsibilities

• Develop and execute compliant market strategies to reach healthcare providers and accounts that are difficult to access.
• Serve as Amgen’s Bone Health contracting point.
• Lead contract delivery, business reviews, and performance tracking.
• Coordinate with GPOs and large rheumatology networks.
• Lead post-fracture care initiatives.
• Monitor Amgen business performance across the portfolio.
• Identify business drivers and barriers and coordinate pull-through initiatives across field teams.
• Provide actionable field intelligence and recommendations to the Amgen home office.
• Partner with Market Access Team Account Executives in shared accounts.
• Identify and resolve contracting, membership, and channel issues.
• Provide field insights and recommendations to Pricing, Brand, and GPO teams.
• Shape the environment by exploring alternate sites of care, injection sites, and value-based partnerships.
• Identify key staff and departments influencing product-utilization decisions and cultivate relationships with decision-makers.
• Identify and obtain company resources needed to achieve account objectives.
• Analyze and interpret clinic economics, financial performance, and data from varying sources.
• Navigate clinic reimbursement and work with sales teams to resolve payor-related issues.
• Engage, influence, and lead cross-functional teams.

Benefits

• Retirement and Savings Plan with company contributions.
• Medical, dental, and vision coverage.
• Life and disability insurance.
• Flexible spending accounts.
• Discretionary annual bonus or, for field sales representatives, a sales-based incentive plan.
• Stock-based long-term incentives.
• Award-winning time-off plans and bi-annual company-wide shutdowns.
• Flexible work models, including remote arrangements where possible.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level