Key Account Manager – Bone Health - Jacksonville, FL

Amgen•Jacksonville, FL

1d•$159,488 - $215,778

About The Position

The Key Account Manager – Bone Health assesses the current business environment in assigned accounts in relation to Amgen products and plans and executes actions to support account success. The role works across internal matrix teams and with external customers to develop relationships and support sales performance and brand strategies within complex partner organizations. The posting notes that candidates ideally reside in the territory and have established relationships with key accounts and customers, as well as experience promoting Amgen products to target accounts. The territory covers Jacksonville, Tallahassee, and Gainesville, Florida. The role reports to the Key Account Director.

Requirements

Doctorate degree and 2 years of sales experience and/or related account management experience; or master’s degree and 4 years; or bachelor’s degree and 6 years.
Demonstrated leadership ability, including influencing and leading without authority.
Excellent interpersonal skills, including networking, influencing, negotiation, presentation, and written and verbal communication.
Ability to thrive in a fast-paced environment while handling multiple competing priorities.
Solution-oriented approach to challenges.
Initiative, energy, enthusiasm, and ability to work in teams.
Broad range of computer skills.

Nice To Haves

3 or more years of account management and/or public payor experience.
Residence in the territory and established relationships with key accounts or customers.
Advanced degree, such as MPH, MBA, or PharmD.
7 or more years of healthcare sales and/or marketing experience, or related experience with buying processes and decision making.
Clinic, hospital, access-environment, applicable competitor, or specialty experience.
District management, reimbursement, or managed care experience.
Solid understanding of the current marketplace and trends.
Knowledge of payor systems, billing, coding, and reimbursement processes.
Knowledge of CMS policies and processes.
Documented ability to work with a sales force to resolve payor-related issues.
Clear understanding of the buy-and-bill process.
Ability to think strategically and develop, execute, and monitor strategic business plans.
Demonstrated ability to engage, influence, and lead cross-functional teams.
Ability to identify key decision makers within accounts and cultivate relationships with them.
Ability to analyze and interpret clinic economics, financial performance, and varying data sources.
Experience navigating clinic reimbursement.
Experience in public payor or agency activities, including understanding Local Coverage Determination processes.
Knowledge of hospital committee structures, P&T processes, treatment and discharge protocols, DRG, and hospital reimbursement processes.

Responsibilities

Develop and execute compliant market strategies to reach healthcare providers and accounts that are difficult to access.
Serve as Amgen’s Bone Health contracting point.
Lead contract delivery, business reviews, and performance tracking.
Coordinate with GPOs and large rheumatology networks.
Lead post-fracture care initiatives.
Monitor Amgen business performance across the portfolio.
Identify business drivers and barriers, and coordinate pull-through initiatives across field teams.
Provide actionable field intelligence and recommendations to the Amgen home office.
Partner with Market Access Team Account Executives in shared accounts.
Identify and resolve contracting, membership, and channel issues.
Provide field insight and recommendations to Pricing, Brand, and GPO teams.
Shape the business environment, including exploration of alternate sites of care, injection sites, and value-based partnerships.
Identify key staff and departments that influence product-utilization decisions within key accounts and cultivate relationships with decision makers.
Identify and procure company resources needed to achieve account objectives.
Analyze clinic economics and financial performance, as well as data from varying sources.
Navigate clinic reimbursement.

Benefits

Retirement and Savings Plan with company contributions.
Group medical coverage.
Dental coverage.
Vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
Stock-based long-term incentives.
Award-winning time-off plans; the posting also mentions bi-annual company-wide shutdowns.
Flexible work models, including remote work arrangements where possible.
Career development opportunities.